Definition: Service culture is the organizational culture focused on creating values for both customers and employees. It signifies that every unit of the organization is committed to delivering superior customer service. Majorly, it is acknowledged in customer-centric service-oriented organizations. In addition, it is also relevant for those who are curious to know … [Read more...] about Service Culture
Business Management
Types of Logistics
Do you know the majority misinterprets logistics with transportation? Besides being the backbone of logistics, transportation is just a part of it. Logistics has a significantly wide scope. In this post, we will discuss various types of logistics available at our disposal. Logistics is the integration of several activities. These activities are not universal but … [Read more...] about Types of Logistics
Techniques of Controlling
Techniques of Controlling are the tools used for establishing control over business activities, monitoring and taking necessary corrective measures. There are several Traditional and Morden techniques available for efficient business control. The selection of the techniques must be a strategic approach. While selecting the most suitable technique, the organization must study … [Read more...] about Techniques of Controlling
Staffing Process
Definition: The Staffing Process is a series of activities performed to employ, manage and retain the manpower inventory to accomplish organizational goals. It ensures the availability of the most suitable person for the Right Job at the Right Time. It covers various interrelated activities required to fill the vacancies designed in the organizational structure. Besides … [Read more...] about Staffing Process
Span of Control in Management
Definition: The span of control in management suggests estimating the optimum number of subordinates managed by a single supervisor. It is a primary factor that determines the shape of the organization. Also, it involves all the management activities than just supervision and control. The levels of management are created based on the span of control expressed by comparing … [Read more...] about Span of Control in Management
Employee Ownership
Definition: Employee ownership is a model in which the employees own all or maximum stake in the business. It isn't restricted to the higher level but also offered to every management level. Moreover, it provides tax benefits to businesses. This model benefits both the business as well as employees. Employees shares companies' profits, which boosts enthusiasm. Consequently, … [Read more...] about Employee Ownership
Group Decision Making
Definition: Group Decision-making is a form of participative decision-making, where a group of individuals work together to solve a problem complex in nature. The group members try to discover and test creative alternatives to solve complicated problems. It is a participatory process in which the group members share their Ideas, Knowledge, Expertise and Experience. The group … [Read more...] about Group Decision Making
Management Report
Definition: The management report is a means of communicating essential information from high to low levels of management. It consists of facts and significant data presented through written, oral and visual tools (Graphs, Charts and Pie-Charts). It provides an insight into the departmental progress through financial and non-financial data of a specified period. Timely … [Read more...] about Management Report
Breach of Contract
Definition: Breach of contract refers to the termination of a contract (whether in written, oral or implied form), after one of the contracting parties, fail to meet its part of contractual terms. Such a non-compliance is usually unjustifiable from the side of the breaching party. Some of the other reasons include incomplete performance, delay in payment, failing to … [Read more...] about Breach of Contract
Contract
Definition: A contract can be stated as an agreement which is legally enforceable on both the parties involved in it. We can say that any of the party concerned can redress to the court of law on non-fulfilment of the contractual obligations by the other party. Thus, a contract has three essential components: Offer or Proposal: made by the offeror; Acceptance: … [Read more...] about Contract